Senior Sales Operations Manager

Senior Sales Operations Manager

At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION

Role Summary

As a Senior Sales Operations Manager, you will be embedded within our sales customer base team and become the subject matter expert for all things Revenue Operations. You'll be responsible for making sales more informed and more effective in selling to our customers with a focus on areas including: forecasting, key metric creation and reporting, data hygiene, process standardization and rollout, and measuring Sales effectiveness. Successful employees will have an "own your own business" mentality.

What You Will Do:

• Present key findings to Sales and senior leadership in ways that drive change
• Manage hygiene of our Salesforce.com metrics, including key meetings, funnel, forecasting, and customer information
• Evaluate and then add or remove key metrics for better visibility into the business
• Determine operational cadence: what meetings are needed at what frequency?
• Optimize Sales processes, roll out and enable new process
• Using data and your own field knowledge, find ways to remove Sales roadblocks and allow our Sellers to drive more deals. This includes identifying content and training gaps, key product lines to focus on, and provide feedback on demand generation activities
• Serve as trusted advisor providing strategic thinking to Sales org
• Drive Account Planning, QBR, and MEDDPICC mechanisms

Job Requirements

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply.

Required Qualifications

• Minimum of 5 years of related experience in sales operations or a similar field
• Advanced Excel skills
• Expert in structuring, interpreting, and presenting data
• Proficiency in Salesforce
• Strong attention to detail and organizational skills
• Ability to collaborate with cross functional teams
• Demonstrated strong analytical abilities with a deep understanding of end-to-end sales processes, enabling data-driven decision-making and process optimization
• Exhibit strong business acumen and a customer-first mindset, thriving as a self-starter in fast-changing, dynamic environments

Preferred Qualifications

• Clari experience
• Experience working with Sales on the customer side (ie: supporting a Sales "Farmer" model)
• Familiarity with Sales Methodologies (MEDDPICC, Challenger, or other)
• Experience in the technology or managed services industry

Why Ensono?

Ensono is a place where we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things. We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

• Unlimited Paid Day Off (PDO) Plan
• Two robust health plan options through Blue Cross Blue Shield
• 401(k) with a generous company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Depending on location, ability to take advantage of fitness centers
• Wellness program
• Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $110,000.00K to $120,000.00K annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include a role-based, sales-incentive plan and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law. Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website. If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.

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