As part of the Network Services team within Oracle's Global Information Technology organization, you will be responsible for the delivery of IT services to Oracle's businesses worldwide, these services include the management and delivery of network infrastructure.
Maintain records of equipment failure and liaise with engineers and suppliers as necessary.
Escalate client problems according to established procedures.
Manage the network using network management tools, analyze network performance and discuss network enhancements with senior networking specialists.
Analyze network performance to ensure adequate bandwidth for business needs.
Recommend enhancements to the network infrastructure, and enhance proactive network management tool set.
Troubleshoot network problems on the campus network, remote locations and countrywide area network though to resolution, occasionally with guidance from more experience staff, depending on the complexity.
As a team member or with assistance from others perform project engineering including specification definition, design of solution in compliance with corporate standards, implementation, testing through to production.
Respond to monitor alarms to identify the root cause of an outage and coordinate the corrective action in line with existing procedures and practices.
Provide on-call support services as needed.
3-5 years of relevant experience.
US Citizenship and willingness to obtain security clearance.
Production Network Support
Hands-on experience supporting live, customer-facing production networks. Able to troubleshoot and resolve real-time network incidents under pressure.
Cloud Networking
Strong understanding of cloud network architecture (OCI, AWS, Azure, GCP, at least one major provider). Experience with VPCs, transit gateways, peering, routing, and security groups. Integration of hybrid cloud and on-premises networks.
Traditional Network Operations
Core routing and switching fundamentals. VPN management, and troubleshooting. Load balancer technologies: F5, NetScaler, or cloud-native equivalents.
Firewall Operations
Policy management, rule deployment, troubleshooting (Palo Alto, Cisco ASA, etc.).
Automation & Scripting
Familiarity with Python for network automation (e.g., Ansible). Experience with infrastructure-as-code or config management is a plus.
Soft Skills
Strong communication skills can interact with engineering, operations, and sometimes customers. Proven ability to document processes, contribute to runbooks, and share knowledge with peers. Reliable, proactive, and able to operate with minimal supervision in a high-trust environment.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following:
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.