IT Desktop Support Specialist

It Desktop Support Specialist

This position offers an optional hybrid work schedule, with three days working in the office and two days working remotely. Are you someone who is ready to put your technical expertise to work in a place that values your growth and contributions? Great West Casualty Company is seeking an IT Desktop Support Specialist to join our on-site team. In this role, you will provide helpdesk support to various users by identifying and troubleshooting to resolve technical issues in person and over the phone. To be successful in this position, you need to be customer-service-oriented, reliable, and flexible.

Qualifications:

• High school diploma or equivalent.
• Prefer some additional vocational or technical training in software, PCs, and/or networks.
• 2-4 years of prior work experience in direct customer and/or technical computer support (software, network, etc.) preferred.

Your Future Starts Here: Benefits That Support Your Lifestyle

• Competitive compensation
• Generous paid time off and paid company holiday schedule
• Medical, dental, vision, life, long-term disability
• Company match 401(k), HSA, FSA
• Paternal leave, adoption assistance, fertility and family planning assistance, pet insurance, retail discount programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who We Are: For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

Location: South Sioux City, Nebraska

Great West Casualty Company is an Equal Opportunity Employer.