Customer Service Associate

Customer Service Agent Opportunity

TEKsystems is seeking customer service agents with a desire to move into a sales role in the future. Candidates must have a minimum of an associate's degree completed. All interviews will be completed the week of September 8th.

Manage a high level of inbound calls professionally and efficiently. Follow-up on inquiries from potential clients telephonically and via email. Use persuasive objectives on outbound calls to secure a transfer to the sales department. Ability to meet weekly, monthly, and yearly key performance indicators (KPIs) for inbound and outbound calls.

Schedules: (1 candidate for each)

• 8:30am - 5:00pm (outbound)
• 9:30am - 6:00pm (inbound)
• 11:00am - 8:00pm (outbound)

Skills & Qualifications

• Associates degree required or two years of bachelor's degree
• Ability to work individually as well as in a team environment
• Call center experience ideal, but not required
• Proficient computer skills with the ability to navigate multiple systems seamlessly
• Minimum 1 year phone experience

Pay and Benefits

The pay range for this position is $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical illness, accident, and hospital
• 401(k) Retirement Plan – pre-tax and Roth post-tax contributions available
• Life Insurance (voluntary life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, vacation or sick leave)

Workplace Type

This is a fully onsite position in Omaha, NE.

Application Deadline

This position is anticipated to close on Sep 12, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in full-stack technology services, talent services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.