Biomedical Equipment Support Specialist

Biomedical Equipment Support Specialist

Summary Serves as a Biomedical Equipment Support Specialist (BESS) in the Healthcare Technology Management (HTM) department at the Nebraska-Western Iowa VA Healthcare System (NWI VAHCS). Works in support of the medical equipment management program. Troubleshoots and performs planned maintenance on a range of medical devices and clinical systems. Responsibilities Biomedical support requires the application of engineering and mechanical concepts and methodology to provide life-cycle management and technical support of diagnostic, therapeutic devices, monitoring, and other equipment applicable in the practice of medicine, and to improve clinical care provided by doctors, nurses and other clinical staff throughout VA. Medical equipment supported by the BESS is maintained to the standards required by multiple accrediting agencies (e.g., Food and Drug Administration, The Joint Commission, the National Fire Protection Association, etc.). This summary and the responsibilities for this announcement represent the GS-11 or Full Performance Level (FPL) of the BESS position. GS-5 is the entry level, the GS-7 level is the developmental level I and the GS-9 is the developmental level II are each represented by its own functional statement. Responsibilities include (but are not limited to): Manages the lifecycle of medical equipment and clinical systems. Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action. Performs incoming inspections and planned maintenance on medical equipment and clinical systems. Documents all work in the Computerized Maintenance Management System (CMMS). Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system. Monitors system backups, ensures network connectivity, mitigates cybersecurity vulnerabilities, and maintains clinical systems. Utilizes test equipment in accordance with manufacturer instructions. Manages projects involving medical equipment and clinical systems. Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status. Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems. Serves as a Contracting Officer's Representative (COR) and/or purchase card holder. Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies. Complies with applicable standards, policies, procedures, and regulatory requirements. Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets. Maintains and enhances knowledge in technological advancements through professional development and technical training.