Highway Communication Services Manager

Highway Communication Services Manager (Open)

The work we do matters!

Hiring Agency: Transportation - Agency 27

Location: Lincoln, NE

Hiring Rate: $29.514

Job Posting: JR2025-00019795

Are you a strategic leader ready to take on a role with agency-wide impact? The Nebraska Department of Transportation (NDOT) is looking for a Highway Communication Services Manager to provide administrative direction in our Communication Division. If you excel at identifying and solving problems, fostering cooperation among teams, and leading staff to achieve key objectives, we invite you to apply. As an NDOT employee, you will join a team of 2,000 dedicated professionals performing important work to provide Nebraska with a safe and efficient transportation system. NDOT is a friendly and supportive work environment that encourages creativity and innovation. We provide training and career development, advancement opportunities, ample paid time off, and work-life balance. We reward our employees' hard work with a friendly and supportive work environment and a comprehensive benefits package that includes:

• State-matched retirement contribution of 156%
• 13 paid holidays
• Generous leave accruals that begin immediately
• Military leave
• Tuition reimbursement program
• Dependent tuition reimbursement program with partnering Nebraska community colleges
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• 79% employer-paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Job security and stability, even during times of economic hardship
• Employee Assistance Program
• Fun, inviting teammates
• Free parking

Job Duties

• Evaluate requests for information against legal requirements and agency policies.
• Oversight of records and informational processing procedures within the Communication and Public Policy Division and NDOT.
• Formulate and implement procedures and policies that align with state and federal regulations concerning public information, effectively guiding how such requests are processed.
• Conduct administrative and research projects, analyze and interpret NDOT policies, legislation, and data.
• Prepare reports and correspondence, and recommend courses of action to facilitate responses to the public and stakeholders.
• Plan, organize, and coordinate work units and operations, and the activities of staff.
• Coordinate with other agencies, users of NDOT services, product vendors, and service contract representatives to identify and secure agreements about specifications, schedules, billings, and other aspects of the products provided and services rendered.
• Coordinate agency-wide equipment repairs and contracts administered, pertinent to the operations managed, to ensure appropriate administration and use of these resources.
• Supervise, evaluate, and review work performance of assigned staff with established standards to determine the quality and quantity of employees' work.
• Recommend personnel actions such as appointments, promotions, disciplinary actions, and identify employee training needs to improve career advancement potential.
• Perform other duties as assigned.

Requirements/Qualifications

Minimum Qualifications: Bachelor's degree in public or business administration, education, public relations, or a related management, communication, or human relations discipline, and three years of experience: in coordinating activities of one or more work units; or in managing resources of a work unit or an organizational operation; or in supervising assigned employees; or in leading/guiding members of a work group or project team. Additional years of education or experience in the areas described may substitute for the required experience or education, on a year-for-year or equivalent basis.

Preferred Qualifications:

• Experience in making decisions that conform to State and Federal Regulations. Experience in transportation-related project delivery or program management.
• Experience or training in the development or oversight of professional performance measures.
• Experience as a supervisor and successfully leading a team in achieving goals.

Other: Must have a valid driver's license or the ability to provide independent authorized transportation.

Knowledge / Skills / Abilities:

• Strong analytical and problem-solving skills.
• Strong verbal and written communication, ability to explain complex processes and interpret state and federal regulations, and present information to individuals and groups.
• Time management and ability to meet deadlines.
• Team development.
• Strong customer service skills.
• Desire to learn quickly, embrace responsibility, and accept accountability.
• Ability to formulate and implement procedures and policies.
• Ability to identify and prioritize problems and formulate possible solutions.
• Ability to communicate effectively with diverse audiences, in varied settings, both in-person and through correspondence, reports, and electronic means.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status.

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.