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Service Delivery Manager, Restaurants

Build and maintain long-term customer partnerships through operational excellence
Atlanta
Mid-Level
$63,200 – 94,800 USD / year
yesterday

Customer Operations Leader

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.

The Customer Operations Leader is a client facing role who partners with the Account Executive as part of the account team. We work with various internal teams who own the delivery of services to drive a positive customer experience.

This role requires skills in relationship management, analysis, and providing general ownership in a customer facing role. The COL is focused on building long-term partnerships with NCR Voyix Clients. This position is responsible for the operational health of the customer and delivery excellence across NCR Voyix. We support the 'One NCR Voyix' approach by giving customers a single NCR Voyix point of contact managing all aspects of the NCR Voyix operational, execution, and delivery experience across all functions of NCR Voyix.

Salary Range: $63,200.00 - $94,800.00

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Short/Long Term Disability
  • Paid Vacation
  • 401k

Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com domain.

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Service Delivery Manager, Restaurants
Atlanta
$63,200 – 94,800 USD / year
Support
About NCR Voyix