Smart Services Project Manager

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Project Manager

Location: Dundee

Salary Banding - £26,400.00 - £33,000.00 + Benefits

Project Manager will be responsible for gathering and/or understanding the Project Requirements, creation of Statements of Work (as applicable), Planning, Executing, Closing, and Transition to Life Cycle Management. Their primary objective is to ensure all assigned projects are completed successfully, meeting the requirements and expectations of both internal and external stakeholders.

Project Management

• Elicit requirements by working with clients and subject matter experts to thoroughly understand the scope
• Create comprehensive, unambiguous, and concise Statements of Work
• Manage Project through the initiation, planning, execution, and delivery of initiatives
• Identify and secure the necessary resources to complete the project
• Lead meetings and conduct information gathering sessions with clients and internal resources
• Create detailed project plans that includes timelines, resources, and risks
• Manage project teams of internal and external resources including vendors and customers
• Identify and mitigate potential risks that could impact the project's success
• Building and maintaining effective communication with internal and external stakeholders, including team's members, clients, vendors, and executives throughout the project
• Provide regular project status reports to stakeholders, including project progress updates and risk assessments
• Regularly communicate with Management to discuss resourcing constraints and to gain an understanding of specific priorities, constraints, and deadlines
• Conduct post-implementation reviews

Core Competencies

• Excellent presentation and communication skills
• Excellent English written and verbal communication skills
• Exceptional organizing, planning, process, documentation, and time management skills
• Proven analytical, problem solving, research, and reporting skills
• Able to effectively collaborate in a cross-functional team setting
• Flexible and adaptable to work in a change management-driven environment
• Able to work independently or with minimal supervision
• Effective at managing multiple projects and tight deadlines
• Able to influence others and negotiate effectively
• Embraces a process-driven, continuous improvement philosophy and is passionate about achieving excellence
• Identifies and recommends potential process improvement and transformation opportunities
• Strong interpersonal skills
• Attention to detail
• Creative problem solver
• Demonstrates a high degree of integrity and commitment to quality
• Results oriented with a bias for action

Education, Experience and Skills

• Project Management Certification(s) or equivalent experience
• Experience in the Banking Industry supporting Banking customers is a plus
• Knowledge and understanding of basic IT and networking concepts and terms
• Project Management Methodologies, Tools and Frameworks
• Working knowledge of Microsoft Office
• Ability to effectively elicit, articulate, and write requirements documents
• Exceptional at interviewing with strong listening and observational skills
• Ability to categorize information into a coherent structure, which people will understand quickly
• Capable of building effective relationships with clients and at all levels within our organization
• Ability to tolerate ambiguity while meeting deadlines in a dynamic, fast-paced environment
• Ability to prioritize and effectively manage issues and competing priorities; move with agility between tasks
• Able to wear multiple hats navigating freely between business, technical, execution, operations, etc.
• Self-motivated, creative, flexible
• Able to adjust to different business hours per project need, to support global projects

As an NCR Atleos employee, we provide you with several core benefits as std, as well as the opportunity to select additional discounted voluntary benefits. You can choose to flex these benefits in a way that suits you and your family's lifestyle.

Attractive Defined Pension Plan

Career Development and Learning Opportunities

Medical Insurance

Dental Insurance

Life and Income Protection Insurance

Illness and Accident Cover

Health Assessment

Holiday Buy

Cycle to Work

Lifestyle Discounts

My Gym Discounts

Employee Assistance Program (EAP)

Health Screening

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.