Professional Services Consultant

Professional Services Consultant

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Location: Cairo, Egypt Department: Professional Services

Position Overview

The Professional Services Consultant is responsible for delivering high-quality consulting services to clients, ensuring successful implementation and adoption of our solutions. This role involves working closely with customers to understand their business needs, configure solutions, provide training, and drive value realization.

Key Responsibilities

• Collaborate with clients to gather requirements and design tailored solutions.
• Lead implementation projects, including configuration, testing, and deployment.
• Provide expert guidance and best practices to ensure successful adoption of solutions.
• Conduct training sessions and workshops for client teams.
• Act as a trusted advisor, building strong relationships with stakeholders.
• Troubleshoot and resolve issues during and after implementation.
• Document processes, configurations, and client interactions for knowledge sharing.
• Work cross-functionally with Sales, Product, and Support teams to ensure client success.

Qualifications

• Bachelor's degree in Business, IT, or related field (Master's preferred).
• 1+ years of experience in professional services, consulting, or solution implementation.
• Strong understanding of [industry-specific solutions or technologies].
• Excellent communication and presentation skills.
• Ability to manage multiple projects and meet deadlines.
• Problem-solving mindset with attention to detail.
• Willingness to travel as required.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.