Manager, Software Engineering (platform Services) - Remote Eligible

Manager, Software Engineering (Platform Services)

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

We are looking for an experienced Software Engineering Manager to lead a team focused on building and maintaining internal development platforms that empower our software engineering teams. This group owns and operates critical infrastructure tools such as Terraform Enterprise, GitHub Enterprise, Nexus, and SonarQube, and plays a key role in ensuring quality, security, governance, and efficiency across the software development lifecycle.

You'll be responsible for driving platform reliability, scalability, and usability while supporting a team of engineers through mentorship, strategic planning, and cross-functional collaboration. Our internal customers are primarily software engineers, and your work will directly impact their productivity and success.

Responsibilities:

• Lead and grow a team responsible for core development infrastructure platforms
• Ensure the reliability, performance, and availability of supported services, meeting or exceeding SLAs
• Collaborate with security and engineering teams to embed best practices across the SDLC
• Drive the development and maintenance of Copilot-related metrics and dashboards using Amazon QuickSight
• Oversee observability tooling and practices, including Splunk and Datadog, to ensure visibility into system health and performance
• Establish and enforce governance standards for internal platforms, including access controls, compliance, and audit readiness
• Partner with leadership to define team strategy, roadmap, and long-term goals
• Promote engineering excellence through best practices in infrastructure as code, CI/CD, and platform governance
• Support change management and continuous improvement through agile methodologies

Qualifications

5+ years of experience in software engineering, DevOps, or platform engineering

3+ years of experience managing engineering teams, including hiring, performance reviews, and career development

Hands-on experience with Terraform Enterprise, GitHub Enterprise, Nexus, and SonarQube

Experience with cloud platforms such as AWS, GCP, or Azure

Proficiency in infrastructure as code and CI/CD pipeline design

Experience with ITSM tools such as ServiceNow (SNOW), AutoNow, or Jira Service Management

Experience building and maintaining metrics dashboards using Amazon QuickSight or similar BI tools

Experience managing observability platforms such as Splunk and Datadog

Proven ability to manage services with uptime and performance SLAs

Familiarity with platform governance practices, including policy enforcement, access management, and compliance monitoring

Management Experience:

• Demonstrated success leading high-performing, distributed engineering teams
• Skilled in coaching, mentoring, and supporting engineers at all levels
• Experience fostering a culture of accountability, transparency, and continuous learning
• Ability to lead teams through organizational and technical change
• Strong cross-functional collaboration with product, security, and infrastructure stakeholders

Desired Characteristics:

• Strong communication and interpersonal skills
• Comfortable giving and receiving feedback in a constructive, growth-oriented environment
• Familiarity with regulated or security-sensitive environments
• Background in developer productivity or internal platform tooling
• Experience building scalable systems that engineering teams actively leverage

Additional Requirements:

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal.

Salary range: $140,000 - $200,000 (bonus eligible)

We are accepting applications for this position on an ongoing basis.