Engineer, Production Support

Engineer, Production Support

NBCUniversal is looking for an Engineer, Production Technology in the Production Engineering group for NBCUniversal's Operations and Technology (O&T) segment, based at the Telemundo Center facility in Miami, FL. O&T supports Enterprise Technology, Broadcast, and Production systems across NBCU globally.

The Production Engineer is responsible for providing best-in-class live television production support for NBCUniversal, supporting live and scripted/unscripted productions. This position will also support the Projects team to implement changes, enhancements, and support technology refresh projects and other business initiatives.

Primary Responsibilities:

• Become a subject matter expert on production workflows.
• Provide technical support and support maintenance of a live broadcast production environment consisting of multiple studios and production control rooms.
• Support virtualization and cloud initiatives, continuing deployment of virtual production systems both on-premise and in the cloud.
• Resolve support requests, monitor ticketing systems for new issues and assigned tasks, and performing preventative maintenance as assigned.
• Collaborate with other members of the engineering and technical teams in executing projects, including working with internal stakeholders to create and update configuration documentation, technical SOP's, training materials, etc.

Qualifications:

• Bachelor's degree in Computer Science, Systems Engineering, Computer Engineering, Electrical Engineering, Broadcast Technology, or related fields, or equivalent work experience.
• 5+ years of experience deploying and supporting broadcast technology, including graphics systems, replay systems, and other production infrastructure (video switchers, audio mixers, etc.).
• Understanding of 2110, AES67, NDI, SRT, RTMP, and other video and audio streaming formats.
• Familiarity with system-level troubleshooting of Windows or Linux operating systems.

Additional Information:

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.