Service Billing Specialist

Service Billing Coordinator

The Service Billing Coordinator is responsible to invoice for designated and assigned customers in accordance with the contract terms and customer requirements. This will include but not be limited to: creating, processing, scanning, auditing and emailing/mailing invoices and supporting documentation timely as well as collections. The Service Billing Coordinator will audit their own work to ensure that all costs are accounted for and billed appropriately.

Essential Functions:

• Analyze billing requests for accuracy and completeness, and prepare customer invoices in a timely and accurate manner in accordance with contractual obligations; perform a review of the invoices to ensure that the amount and time period billed is accurate.
• Maintain and reconcile the invoices with Ariba application (PO & Staging Tracking).
• Interpret the customer contract to ensure transactions are accurately prepared in accordance with the contractual terms and specific requirements.
• Distribution of weekly/monthly billing report to sales teams and managements.
• Assist in the closing process for accounts receivable and verify that all invoices have been completed.
• Review AR aging and follow up the past due invoices weekly with customer and AR accountant as needed.
• Developing and establishing key relationships with internal and external partners, to strengthen our position and work inter-departmentally with Sales and Services teams.
• Assist in providing support for the year-end audit.
• Research and resolve the invoice questions received from internal and external.
• Assist with ad-hoc accounting and financial projects as requested.

Education and Experience:

• Associate's degree or equivalent work experience is required.
• 3 years of experience in a high volume, large transaction environment is preferred.
• Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
• Demonstrates professional and highly-developed communication skills. Ability to deal professionally and courteously with customer, inter-department.
• Ability to effectively prioritize and execute tasks.

Physical Demands:

• While performing the responsibilities of the job, the employee is required to talk and hear.
• The employee is often required to sit and use their hands and fingers, to handle or feel.
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Vision abilities required to perform this job include close vision.

Work Environment:

• The employee may be occasionally exposed to moving mechanical parts and vehicles.
• The noise level in the work environment is usually quiet to moderate.
• The passage of employees through the work area is average and normal.

Nautilus Hyosung America, Inc. recognizes and values the diversity of its employees, customers and business partners. Equal Opportunity Employer ~ Minorities/Females/Disabled/Veteran