Solution Engineer

Information Communication Technology

For more than 70 years, NATO's mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO's airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the Job

Based in Grazzanise Italy, you will join the Agency as we embark on a journey to transform our IT services to support NATO's Digital Endeavour. You will join the NATO Infrastructure Services Centre (NISC), which is accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. NISC provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources.

We are looking for a driven and enthusiastic Solution Engineer to translate capability requirements into implementation plans, designs and development activities and take on the following roles and responsibilities:

• Solution architecture
• Requirements definition and management
• Systems development management
• Network design
• Sourcing
• Contract management

For a full list of duties, please review the job description on the NCI Agency career site.

The valuable knowledge and experience that you bring to this role are:

• Enterprise service provisioning of infrastructure & platform systems and standards (IaaS and PaaS);
• Directory, Identity and Access Management consisting of multiple interconnected and federated Active Directory Domains and Forests;
• Enterprise Service Management concepts, methods and tools;
• Experience in engineering, integration and support of ICT components;
• Requirements elicitation and management;
• Interoperability/internetworking concepts and models;
• Automation and orchestration in a DEVOPS environment;
• Information systems engineering and related systems development, including testing and integration in an Enterprise environment;
• Experience in planning and organizing of CIS resources;
• Knowledge of ITIL IT service management mode and applied knowledge of Service Transition;
• Fluency In English both written and spoken

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children's allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;
• Development programs such as professional training, wellbeing, and more

To learn more about NCI Agency and our work, please visit our website.

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.