Executive Administrative Assistant - Protective Services

Executive Administrative Assistant – Protective Services

Are you a highly organized and discreet professional ready to support executive leadership in a fast-paced, mission-driven environment? We're seeking an Executive Administrative Assistant to provide direct support to the Vice President of Protective Services in our Columbus, Ohio office.

This hybrid position is based in Columbus, OH. Candidates will collaborate in office 2 days per week and enjoy the flexibility of remote work the remaining days. (4-5 days in office is preferred, but not required.)

This role requires a high level of professionalism, confidentiality, and the ability to interact seamlessly with C-suite executives and internal stakeholders.

What You'll Bring:

• Discretion & Confidentiality: You handle sensitive information with integrity and sound judgment, maintaining strict confidentiality at all times.
• Executive-Level Communication: You're confident and articulate in your interactions with senior leaders, representing the VP and the Protective Services team with poise.
• Organizational Excellence: You manage complex calendars, coordinate high-level meetings, and adapt quickly to shifting priorities.
• Tech Proficiency: You're skilled in Microsoft Office Suite (Teams, Planner, Outlook, Word, Excel, PowerPoint) and open to learning new tools and systems.
• Professional Presence: You demonstrate a polished, composed demeanor in all settings—whether in person, on video calls, or in written communications.
• Independent Initiative: You anticipate needs, solve problems proactively, and take ownership of tasks with minimal direction.

What You'll Do:

• Provide dedicated administrative support to the VP of Protective Services.
• Manage confidential communications, documents, and schedules with precision and discretion.
• Coordinate executive-level meetings, travel, and logistics.
• Serve as a liaison between the VP and internal/external stakeholders, including C-suite executives.
• Support operational efficiency and contribute to a culture of trust, safety, and excellence.

Why Join Us?

• Be part of a team that values integrity, professionalism, and collaboration.
• Play a key role in supporting leadership within a critical and respected organization.

If you're ready to bring your administrative expertise to a role where discretion and professionalism are paramount—apply today!

Job Description Summary

Are you a problem solver and detail-oriented? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to solve challenges, we want to hear from you! As an Executive Administrative Assistant, you'll perform a wide variety of confidential, detailed, and complex administrative functions under direct supervision. You will coordinate meetings and make business and travel arrangement decisions for your leader(s) and their team. You'll plan, organize, and schedule your own work and may serve as an informal mentor to other administrative assistants in the office.

Key Responsibilities:

• Focuses on both daily and longer-range calendar for multiple leaders and teams. Manages leader's personal calendar as directed.
• Coordinates travel plans for leader(s) and team and makes mid-trip changes quickly when required.
• Compiles information for reports and presentations.
• Screens communications for action items and due dates, bringing key items to the leader's attention. Initiates necessary actions, e.g., follow-ups, prioritizations, action required, etc. Drafts responses for executive review, implementing their style into all communications. Rarely seeks guidance on email replies.
• Provides assistance with office procedures or processes that help the team be more productive and efficient.
• Monitors departmental expenses, processes expense reports in a timely manner and monitors expense reports submitted by executive and staff for accurate reporting.
• Manages budget for meeting planning. Conducts quality checks on invoices/accounts payable. Inputs travel expense and other expenses for payment; reviews and passes to office budget coordinator.
• Keeps current on Nationwide procedure changes, Human Resources policy changes, business environment, etc. that impact department level plans.
• May participate in special projects as assigned.

May perform other responsibilities as assigned.

Typically reports to an Associate Vice President level executive or above, and may support multiple executives and their staff. This is an individual contributor role.

High school, vocational or technical business school studies in secretarial science; some undergraduate-level coursework beneficial.

Administrative professional certification(s) such as Certified Administrative Professional (CAP) or Certified World Class Assistant (CWCA) are a plus.

Typically, six or more years related administrative assistant experience. Nationwide experience is highly desirable.

Knowledge of company policies and organizational structure. Understanding of office practices and procedures. Ability to make decisions and recommend solutions to work processing and office management problems. Strong communication skills to interact with all levels of leaders, associates, and external contacts. Ability to proofread own work and work of others for content and format accuracy. Intermediate mathematical calculation skills. Ability to build effective business relationships.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner.

Regularly and consistently demonstrates Nationwide Values. Eligible (Non Exempt) for overtime.

Occasional travel. Non-standard, extended or overtime work as needed based on workflow needs.

The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We have an array of benefits to fit your needs, including medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected, and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.