Consultant, Quality Engineer

Quality Engineer – Retirement Solutions

Location: Columbus, Ohio (Hybrid: Monday & Tuesday in-office)

Retirement Solutions is seeking a highly motivated Quality Engineer to lead Test Automation and overall Quality Efforts within the dynamic Retirement Solutions Business Application Suite. This hands-on role provides leadership across people, processes, and a variety of technology solutions supporting the Government and Institutional Market within Retirement Solutions. As a growing business at the forefront of expansion in Government, Institutional, and Emerging Markets, Retirement Solutions offers a unique opportunity to directly impact these sectors. This role supports three or four agile lines operating within an Agile Operating Model, and partners closely with Business Owners to ensure successful quality delivery across a robust project portfolio spanning CBS, Strategic, and external demand.

Additionally, this role leads End-to-End Test and Project test lead Initiatives, requiring collaboration and coordination across internal and external agile teams.

Roles and Responsibilities:

• Automated Test Strategy: Develop and implement automated test strategies for Retirement Solutions capabilities, ensuring scalability, security, and alignment with business needs.
• End-to-End Testing: Manage testing efforts across organizations and provide detailed status reports.
• Quality Engineering Practices: Continuously improve QE practices and processes.
• Coaching & Mentorship: Guide and mentor other Quality Engineers in test strategies and automation techniques.
• Defect Analysis: Conduct in-depth defect analysis for all Retirement Solutions Business Applications and report findings in Monthly Operations Reviews.
• External Relationships: Build effective relationships with external business partners and service providers to ensure high-quality deliverables.
• Collaboration: Foster strong partnerships with business stakeholders, product owners, and IT teams.
• Continuous Improvement: Stay current with industry trends and implement continuous improvement processes to enhance product quality and team efficiency.

Candidate Skills & Experience:

• TOSCA
• Postman
• SQL
• Ruby
• Cypress or Playwright
• JMeter

Job Description Summary:

If you're enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Quality Engineer you will plan and conduct a wide range of software quality tests and analyzes to ensure all application products and services meet organizational standards aligned to their quality management approach, as well as, end-user requirements. Quality Engineers perform our quality planning, quality design and execution. You will focus on a blend of skills enabling efficient execution of risk-based testing, test automation, performance testing, test data management, test environment management, continuous integration and continuous deployment all improving speed to delivery for our business partners.

Key Responsibilities:

• Oversees procedures to ensure all information systems products and services meet organization standards and end-user requirements.
• Serves as an expert in the analysis and reviews requirements, user stories and technical work products to create the automation needed.
• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Defines and manages multiple test plans, strategies, results reporting and metrics.
• Uses the appropriate quality engineering tools to define test data management, test automation, security/vulnerability, performance, and regression testing needs.
• Manages moderate to complex defects including identifying, tracking, and providing critical thinking for resolution.
• Considers and drives the end users' experience during the software development life cycle.
• Is proactive in managing leading indicators of quality in test plans and approaches while ensuring speed and efficiency.
• Partners with Infrastructure & Operations and Architecture on test data and environment management plans.
• Sets the release test strategy (including all release life cycle testing phases).
• Oversees the coordination of all release testing efforts (including all phases of testing during the release life cycle).
• Aligns with the Nationwide automated testing reference architecture.
• Complies with release management process governance and timelines throughout the release.
• Acts as a source of direction for associates.

Reporting Relationships: Reports to Technology Manager or Director.

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information systems, or a related field is preferred.

License/Certification/Designation: Technology certifications including TOSCA Automated Specialist 1 (AS1), TOSCA Automated Specialist 2 (AS2), or other related designations are preferred.

Experience: Six to eight years of experience with using test optimization and automation processed and tools. Demonstrated experience in testing for agile teams including planning, test plan creation, maintenance and execution. Good understanding of test automation and optimization throughout a stack and the tools to support.

Knowledge, Abilities and Skills: Strong analytical and communication skills, knowledge of planning. Ability to work on multiple projects, problem solve and set priorities needed. Insurance/financial services industry knowledge a plus.

Other criteria, including leadership or technical skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment. Some travel maybe required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits:

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.