Ensure timely, accurate invoicing and statement for our clients and funding partners.
Ensure all periodic reports for major accounts and specific clients are completed.
Record and reconcile incoming payment on client accounts.
Investigate and resolve payment discrepancies or customer queries, collaborating with other staff and departments to contact customers, as needed.
Monitor customer account details for non-payments, delayed payments.
Prepare Accounts Receivable aging statements.
Carry out billing, collection, and reporting activities such as customer statements and customer follow up calls.
Ensure all shipping, invoicing, billing and collections records are adequately stored and retrievable for audit purposes.
Ensure customer data is accurate and complete.
Prepare complex account reconciliations, ensuring invoices and payments accurately recorded and matched.
Work with internal and external stakeholders to ensure successful resolution of issues.
Create process and procedural documentation, training of staff and other projects or administrative duties as may be required.
Competencies / Skills / Other
Minimum of 2 years' experience in Accounts Payable, Receivables, or accounting administration.
Written and spoken bilingual (French / English) required.
Post-secondary education in Finance, Accounting and Business an asset.
Advanced skills with Microsoft Office products (Excel, Word, Outlook, etc.) required.
Excellent verbal and written communication skills.
Self-starter comfortable with working independently but also collaboratively as part of a team.
Strong attention to detail, excellent organizational skills and ability to work with large volume of daily transactions and in a fast-paced environment.