Intern - Member Networking Services

Intern - Member Networking Services

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy and communications providers across North America. Our mission is to deliver technology solutions and services that are member-focused, quality driven and valued priced. We exist to serve our members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team.

Current applications submitted will be under consideration for Summer 2026 (May - August).

About the Role

As a member networking services intern, you'll gain hands-on experience working with a team that provides managed networking services to NISC members across the country. Our services include managed firewalls, managed multi-factor authentication (MFA), managed networking, and secure cloud connectivity to NISC's hosted environment using TrustGrid. You'll have the opportunity to learn industry-leading technologies while supporting projects that directly help our members strengthen their security and connectivity.

Essential Functions

• Assist with configuration, monitoring, and troubleshooting of managed network and firewall services.
• Support the implementation and management of multi-factor authentication (MFA) solutions.
• Help maintain secure connectivity between member networks and NISC's hosted environment via TrustGrid.
• Document processes, configurations, and procedures for internal use and member support.
• Collaborate with the managed networking services team to analyze and resolve issues in real-world networking and security environments.
• Gain exposure to best practices in managed services, security, and cloud connectivity.

Preferred Experience

• Previous experience (classroom, lab, or internship) in networking, information technology, or cybersecurity.
• Familiarity with networking fundamentals: routing, switching, firewalls, VLANs, and VPNs.
• Understanding of common security concepts such as access controls, segmentation, and authentication.
• Exposure to Microsoft Windows, Linux, or other operating systems.
• Interest in managed services, cloud technologies, and secure connectivity.

Other Qualifications

• Strong interest in networking, security, and IT infrastructure.
• Ability to learn new information quickly and adapt to evolving technologies.
• Strong problem-solving and troubleshooting skills.
• Clear communication and collaboration skills for working in both independent and team environments.
• Commitment to NISC's Statement of Shared Values.

Desired Education and/or Certification(s)

• High School diploma or equivalency required
• Currently pursuing a bachelor's degree in information technology, computer science, networking, or related field (or equivalent IT experience).

Minimum Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer: Management may modify this job description by assigning or reassigning duties and responsibilities at any time.