Senior Property Risk Engineer - Lexington, KY

Senior Risk Control Specialist

Under general direction, responsible for the ownership of the Property Technical Discipline in Assigned Territory, which includes conducting quality Risk Assessments, assisting customers with Loss Control, providing consultation to Staff and Business Partners, and helping identify needs for Technical Training of Regional Specialist Consultants (RSCs), and Staff in assigned territory. This job serves as a technical resource to Risk Control Consultants and Underwriters and as a mentor to others. As a Senior Risk Control Specialist, has the ability to handle the most complex assignments based on technical complexity, customer service expectations, high challenge, high visibility, etc. Exhibits exceptional technical skills as well as above average interpersonal skills, training ability, etc. Ability to handle some duties of the Technical Director (e.g. job assignment responsibilities in the Director's absence, meeting attendance). This position influences but does not manage others.

Maintain a consistent field presence, spending approximately 20% - 50% of the time with customers, either onsite or virtually. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography. Conduct risk evaluations of Travelers customers of the highest complexity, identifying exposures, loss controls, and opportunities for improved risk management. Share findings with Underwriting to support effective risk pricing. Leverage expert consulting skills to educate customers on how they can better manage risk and influence them to adopt recommended changes. Mentor Risk Control consultants and less experienced Specialists to support their development within the discipline. This will entail reviewing the survey reports of consultants and Specialists for accuracy and thoroughness (peer reviews), helping newer Specialists to prepare for customer surveys, and providing regular guidance and feedback on technical matters. Hone expertise within the discipline by studying emerging issues, tracking loss trends in claim data, and occasionally attending industry conferences. As a subject matter expert, educate and deliver targeted trainings to Risk Control consultants, Specialists, customers, and business partners on discipline-specific topics. Perform other duties as assigned.