Sales - Leasing Manager - West Midtown - Atlanta, GA

Sales Manager

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work.

The Sales Manager is tasked with the direct oversight of all leasing activity at the property. This role is also responsible to ensure our customers feel loved from the first point of contact and through the entire lifecycle. The Sales Manager is charged with setting the framework that allows the team to feel empowered and guarantees a positive and fluid experience by working to save our customers' most valuable commodity, time.

This is an in-person position located on-site of the property.

What You'll Do:

• Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service
• Establish rapport with residents and guests so they always feel loved
• Engage in daily leasing huddles, discussing leasing goals, host recruitment, prioritizing available units, and soliciting feedback to stay on top of game!
• Continually provide feedback on all opportunities for improvement
• Ensure accuracy of content and reporting provided by leasing team
• Display solid understanding of reasons for not leasing on each prospect – report out for support
• Actively participate in each tour (virtual, self-guided) by making introductions and double closing
• Provide oversight and coordination of welcoming new residents, and assist with office management and clerical tasks
• Serve as backup to concierge team and homeshare efforts related to guest check-ins and outs
• Record and update details of prospective residents, current residents, and guests into the property management software in a timely and detailed manner
• Assist in opening and closing procedures and ensure they are completed
• Inform maintenance team of any need for repair or cleaning
• Advertise available homes and conduct property tours as part of marketing activities
• Complete lease applications and assist with verification of application information; inform prospective residents of results
• Liaise with residents and guests to provide information and address their questions and concerns
• Maintain and store documentation effectively
• Accept rent payments, security deposits and other applicable fees
• Follow all local, city and federal regulations
• Assist in conducting market surveys and shop competitive communities
• Perform other related duties and assignments as needed and assigned