Customer Service Representative - Columbia, SC
National Guard Employment Network
Job Opportunity For Military Affiliated Candidates
Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps.
Job Type: Full time
Exempt/Non Exempt: Hourly
Reports to: Claim Supervisor or Manager as appropriate
Position Description:
Handle membership claims submitted for reimbursement under the Car Travel benefit. Review receipts for accuracy and compliance to guidelines including timelines. Validate membership status. Use understanding of policy and process to make appropriate determination. Issue appropriate payments and/or deny non-qualified expenses. Communicate determinations, payment/denial status to members. Provide input to management regarding system/process issues and opportunities for process improvement. May participate on projects and/or handle special assignments as assigned. Supervisory Responsibilities: None