Engineer - Patching & Change Management

Engineer - Patching & Change Management

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we're ramping up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

Your New Role

The Midrange and Engineered Platforms team provides infrastructure support for a range of environments running on non-Windows operating systems such as RedHat Enterprise Linux, AIX, Solaris, Oracle Linux and Oracle Virtual Machines. The team also supports the proprietary Oracle Engineered Systems appliances, including Oracle ExaDatas, Private Cloud Appliances, Zero Data Loss Recovery Appliances, Big Data appliances, and the databases, operating systems, and middleware running on these.

As a Patching Change Specialist, you will be responsible for managing and executing the Midrange patching changes each week, ensuring that patches are applied to meet the bank's Compliance Framework and Risk Policies. You will liaise with all required stakeholders to plan and raise the appropriate Change record, create a clear runsheet of implementation tasks, and obtain relevant approvals ahead of execution. During execution, you will coordinate all activities in accordance with the runsheet, and ensure the change is executed without incident or service impact. You will ensure the Midrange Platforms are delivered to an exceptional grade of service for our colleagues and customers.

Deliver value to the bank's customers through secure and available systems. Drive simplification and hyper-standardisation with a view to lowering management costs and improving consolidation. Work closely with other technical experts to deliver a cohesive/standardised environment. Develop strong relationships with key stakeholders to enable the success of complex patching changes.

What You Will Bring

5+ years experience managing large-scale, complex change

5+ years experience in project coordination/management

Experience working in complex technology environments

Experience with Service Now

Experience with Midrange technologies e.g. Linux, Solaris, AIX, Oracle Engineered Systems

Proven analytical skills and evidence-based decision making

Excellent problem solving, troubleshooting & documentation skills

Strong delivery focus with an active approach to quality and auditability

A diverse and inclusive workplace works better for everyone: Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It's a huge part of what makes NAB such a special place to be.

More focus on you: We're committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities.

Join NAB India: This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities.