Residential & Commercial Service Technician

Service Technician (Expert Level)

As a Service Technician with TEKsystems, you will play a critical role in ensuring the reliability, safety, and performance of commercial security and low-voltage systems. You'll handle both routine and emergency service calls, troubleshoot and repair complex equipment, and provide exceptional customer support. This role is ideal for an experienced technician who enjoys autonomy, problem-solving, and mentoring less-experienced team members.

What You'll Do:

• Respond to routine and emergency service calls, ensuring issues are resolved efficiently and professionally.
• Troubleshoot, diagnose, replace, and repair malfunctioning or inoperative equipment across intrusion, fire, CCTV, intercom, and access control systems.
• Provide coaching, mentoring, and on-the-job training to junior technicians and trainees.
• Deliver high-quality customer support, including system functionality instruction and operational guidance.
• Perform system testing, verification, and documentation of service activities and hours worked.
• Maintain accurate truck stock/inventory, equipment, tools, and materials needed for daily tasks.
• Organize and utilize technical resources to ensure efficient task execution and timely completion of assignments.
• Complete all required service reports, documentation, productivity logs, and other task-related paperwork promptly.
• Maintain a strong work ethic, attention to detail, and the ability to handle additional special projects as assigned.

Top Technical Skills:

• CCTV systems
• Access control
• Commercial security systems
• Service and installation
• Alarm systems
• Technical support and troubleshooting
• Qolsys
• Multi-Meter
• Alarm.com systems

Qualifications:

• High School Diploma or equivalent vocational training.
• 3+ years of industry experience in commercial security or low-voltage systems.
• Master-level troubleshooting knowledge of intrusion, fire alarm, CCTV, intercom, and access control systems.
• Strong understanding of local and national codes.
• Mastery in using test equipment such as multimeters, battery analyzers, and decibel meters.
• Valid driver's license; ability to pass a full background and drug screening.
• Ability to accurately read and interpret blueprints, schematics, diagrams, policies, and procedures in English.

Physical & Work Requirements:

• Ability to stand, walk, sit, twist, climb, kneel, crawl, reach, push, and pull throughout the workday.
• Visual ability including close, distance, peripheral, depth, and color perception.
• Willingness to work in challenging environments such as ladders, scaffolding, lifts, attics, crawl spaces, and above-ceiling spaces.
• Ability to lift, carry, and hold up to 50 lbs.
• Must be able to work a full-time, flexible schedule, including on-call availability and short-notice travel.
• Must be able to drive for extended periods during day or night.

Job Type & Location:

This is a Contract position based out of Nashville, TN.

Pay and Benefits:

The pay range for this position is $28.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Nashville, TN.

Application Deadline:

This position is anticipated to close on Mar 3, 2026.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.