IS Operations Technician 2 - GIS - Remote Eligible

IS Operations Technician 2 - GIS

Salary: $62,595.00 Annually

Location: Nashville, TN

Job Type: Full-Time Civil Service

Job Number: 26187E

Division: Information Technology Services

Department: ITS Data GIS and Analytics

Opening Date: 02/25/2026

Closing Date: 3/4/2026 11:59 PM Central

Position Description

This is a Senior GIS Technician position with Metro's Information Technology Services GIS Division. This position will perform duties associated with compilation and maintenance of Metro GIS layers, including ArcGIS Indoors. This position will use Metro's enterprise ArcGIS Portal and ArcGIS Online to help Metro customers create and maintain their content. This position will use software to process drone imagery as well as conduct GIS analysis tasks and generate cartographic products as needed.

Typical Duties

• Use a variety of spatial editing techniques to accurately create and update an array of GIS datasets, including planimetric and facility data.
• Utilize ArcGIS Indoors for converting CAD drawings into geodatabase models.
• Administer projects in Site Scan for processing Drone Imagery.
• Utilize Cyclomedia for capturing features in the right-of-way.
• Verify accuracy and completeness of GIS datasets.
• Complete GIS analysis requests and create high quality cartographic products that show the spatial distribution of various kinds of data.
• Create and maintain content within Metro's enterprise portal and ArcGIS Online as well as implement Esri configured solutions in Portal and ArcGIS Online.
• Use multiple data sources to develop applications for visualization, analysis, and presentation of data.
• Communicate with internal and external technical resources to resolve end-user issues and provide guidance to users on methods for correcting problems.
• Develop documentation and conduct in-house training on GIS software and applications.
• Feature data extraction using deep learning tools.

Minimum Qualifications

High School Diploma and two (2) years of experience in geographic information system technology. OR Associate's Degree in a related field and one (1) year of experience in geographic information system technology. *Resume must be included with application to ensure consideration. * Candidate must receive and maintain a passing status from Metro Nashville Police Department (MNPD) background check. Candidates with accreditations earned in a foreign institute are encouraged to apply. Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

Knowledge of ArcGIS Pro and ArcGIS Enterprise including Experience Builder. Experience editing in the ArcGIS Indoors data model. Familiarity with ArcGIS Site Scan and Drone capture methods, drone operator license a plus. Knowledge in the use of Cyclomedia.

Equal Opportunity Employer

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Benefits

Full-time, Civil Service positions - 10 vacation days per year (increasing after 5 years of service) 1 sick day per month 12 paid holidays per year Public Safety - Sworn and Civilian positions - 20 vacation days per year 3 personal days per year 1 sick day per month 12 paid holidays per year Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information. Full-time, Non Civil Service positions - contact hiring department for benefits information Seasonal/Temporary positions - no benefits offered.

Questions

Employer: Metropolitan Government of Nashville & Davidson County

Address: Human Resources Division 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone: (615) 862-6640