Administrative Services Officer 4 - SSD

Administrative Services Officer 4 - SSD Print

Salary $75,733.00 Annually Location Nashville, TN Job Type Full-Time Civil Service Job Number 26178E Division Water Services Department W&S System Svcs Gen Admin Opening Date 02/25/2026 Closing Date 3/4/2026 11:59 PM Central

Position Description

The Administrative Services Officer 4 will be in the Metro Water Services System Services Division. The primary role of this position is to provide administrative and operational leadership for the division by managing schedules, supporting program planning, establishing short- and long-term goals, and improving office efficiency. Employees at Metro Water Services work around the clock to ensure high quality drinking water, the best in storm water management and wastewater treatment, soil and water conservation, waste and recycling for the residents of Nashville-Davidson County and some surrounding areas. It takes electricians, chemists, engineers, mechanics, information technology workers, customer service representatives, utility equipment operators and more working together to meet our resident's needs.

Typical Duties

• Performs any combination of administrative duties in assigned division including preparing and managing project schedules and work assignments.
• Participates in program planning for division.
• Formulates long and short-range goals, objectives, and operating efficiencies for the office support section.
• Directs preparation of administrative, work production, and special reports.
• Evaluates programs regularly to ensure efficiency and consistency with department goals and policies.
• Documents and maintains all processes for specific groups within System Services.
• Develops and implements automative reports as requested or based on need.
• Serves as Technical Lead or PM (Service Link) for any software related upgrades/changes.

Minimum Qualifications

Bachelor's Degree plus three (3) or more years of professional experience in an administrative, financial, technical, or related field. *Additional experience may be considered in lieu of the degree on a 1:1 ratio. * Candidates with accreditations earned in a foreign institute are encouraged to apply. Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

• Experience supervising employees
• Customer service call center experience
• Knowledge of the principles and practices of business management

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Full-time, Civil Service positions - 10 vacation days per year (increasing after 5 years of service) 1 sick day per month 12 paid holidays per year Public Safety - Sworn and Civilian positions - 20 vacation days per year 3 personal days per year 1 sick day per month 12 paid holidays per year Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information. Full-time, Non Civil Service positions - contact hiring department for benefits information Seasonal/Temporary positions - no benefits offered.

Required Question

Employer Metropolitan Government of Nashville & Davidson County Address Human Resources Division 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210 Phone (615) 862-6640