Remote Camp Operations Specialist - Billeting

Remote Camp Operations Specialist

The Remote Camp Operations Specialist provides a variety of administrative duties needed to manage billeting and travel for individuals from various companies, organizations, and/or departments and to provide support at the front desk for camp residents on the North Slope.

Responsibilities

• Work as part of a team on day-to-day services/tasks needed for billeting and travel coordination for up to 2,500+ beds in a remote setting.
• Provide front desk support to assist visitors and new camp residents with Camp Safety Orientation, room keys, etc.
• Monitor various camp alarms and contact appropriate response team in a timely manner.
• Prepare and submit routine billeting documentation, general correspondence, and various other reports in order to maintain billeting office workflow.
• Efficiently and accurately manage travel arrangements for approximately 400 to 500 employees and others as needed.
• Demonstrate exceptional proficiency with complex scheduling and rotational shifts.
• Manage a large number of public contacts each day with little or no supervision.
• Communicate effectively and professionally with senior management, contractors, clients, residents and other employees.
• Accurately utilize complex software applications with high attention to detail to ensure correct information is documented.
• Understand, evaluate, and communicate software issues with managers or others.
• Perform necessary research for troubleshooting, tracking and resolving issues.
• Maintain various tracking spreadsheets through accurate and timely data entry.
• Assist with payroll, accounts payable and other business-related tasks as assigned.
• This position has no supervisory responsibilities.
• Other duties that are pertinent to the department or unit's success also may be assigned.

Qualifications

• High school diploma or equivalent.
• At least five (5) years of directly related office/travel coordination experience.
• Excellent customer service skills.
• Ability to operate in a climate of confidentiality requiring professionalism and discretion.
• Ability to effectively operate general office equipment, PCs and type at least 45 words per minute.
• Ability to work either day or night shift.
• Must have intermediate experience working with Microsoft Word and Excel.
• Reliable and dependable attendance in a remote setting.
• Must pass all pre-employment contract requirements which may include but are not limited to: criminal background check, drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.
• Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
• Contract requires employees to read, write, speak and understand English.

Working Conditions and Physical Requirements:

Weather: Indoors/Outdoors – Frequently exposed to arctic conditions.

Noise level: The noise level in the work environment is moderate to loud.

Description of environment: Remote camp setting.

Physical requirements: Fit For Duty test

• Lift: Lift 25 lbs. from floor to knuckle x 2
• Lift: Lift 25 lbs. from floor to waist x 2
• Carry: Carry 25 lbs. with two hands for a minimum distance of 50 feet x 2
• Squat Test: Functionally squat x 5, self-paced but continuous.
• Kneel: Kneel on one knee and stand. Return to kneel on opposite knee. Repeat alternate kneeling sequence x 5 for each knee, self-paced but continuous.
• Stairs: Climb up and down 12 steps x 4 for a total of 48 steps, self-paced.
• Stairs & Carry: Climb up and down 12 steps x 2 for a total of 24 steps while carrying 25 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.
• Allow a 30 second rest period after climbing up and down 12 steps while carrying.

Competencies:

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.