Patient Service Representative

Patient Service Representative

Join our growing company dedicated to quality care at Frontier Dermatology! Position Details:

Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!

Job Title: Patient Service Representative

Location: Edmonds traveling to other nearby locations as needed

Typical Schedule: Mondays - Fridays, 8:00 am-5:00 pm

Wage Range: $20.00 – $26.00 hourly (Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs, and geographic market availability)

General Description of All Benefits:

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Qualifications:

• Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs
• Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!

Who Are We?

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.

CARE IS.. our core values:

• Community – We're loyal to our patients, providers, and staff
• Accountability – We are responsible for our behavior, interactions, and outcomes
• Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others
• Empathy – We treat the people the way they want to be treated
• Integrity – We are honest and ethical
• Service Excellence – We always do our best