People Services Generalist

People Services Generalist

Location: Milan - Hybrid

Department: People Services

Job type: Permanent

Join us and make a difference when it matters most! At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees.

The Team

The People Services Generalist will join the People Services team based in Milan and will be the primary HR contact for Italy. As a People Services Generalist, you'll play a critical role in delivering expert HR operational support across the full employee lifecycle — from onboarding to offboarding and everything in between. You'll operate with autonomy and confidence, managing complex HR queries, ensuring data accuracy, coordinating payroll, and supporting compliance with both global standards and local legislation.

You'll also support global People programs, lead components of HR projects, and be a trusted contact for employee relations matters — including managing interactions with Works Councils and other representative bodies.

Role and Responsibilities

The role will cover areas such as: Employee Lifecycle Management, People Services Delivery & Operational HR Support, Payroll & Benefits Administration, Compliance, Employment Law & Employee Relations and Support for Global People Programs and Initiatives. Main responsibilities in this will include:

• Manage end-to-end employee lifecycle processes, including onboarding, offboarding, and internal mobility.
• Draft and issue standard and bespoke HR documentation, ensuring accuracy and legal compliance.
• Act as the primary contact for HR queries, resolving complex issues independently.
• Ensure data integrity and drive efficiency using HRIS platforms (e.g., Workday).
• Oversee payroll processing with third-party providers, ensuring compliance with local regulations.
• Coordinate payroll audits, statutory reporting, and support financial planning through accurate cost estimations.
• Ensure HR operations adhere to local labour laws, GDPR, and company policies.
• Manage employee relations cases and support consultations with Works Councils and other representative bodies.
• Support or lead HR projects and contribute to global People initiatives, including performance, learning, and engagement programs.
• Manage recruitment processes in collaboration with hiring managers, RPO, and internal stakeholders.
• Represent HR in local leadership meetings, ensuring alignment with business and People strategies.
• Continuously improve HR processes and service delivery through innovation and best practices.

What You'll Bring

• Previous experience in operational HR roles, ideally within complex or international organisation.
• Track record in managing employee lifecycle activities, payroll processes, and HR compliance independently.
• Working knowledge of GDPR and local labour laws, with practical application in HR operations.
• Exposure to regional employment legislation and practices, with demonstrated ability to manage internal stakeholders and external partners (e.g., payroll providers).
• Advanced proficiency in Excel and HRIS platforms (e.g., SAP, Workday), with strong capability in data reporting and analytics.
• Experience supporting or implementing People Function programs (e.g. performance, engagement, learning, talent processes).
• Effective communicator with the ability to collaborate across functions and stakeholder groups in a matrixed environment.

What We Offer in Return

• Opportunities for learning & development through our varied programme.
• Collaborative, inclusive work environment.

Diversity and Inclusion

Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn't just the right thing, but also the smart thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect.

About Mundipharma

Mundipharma is a global healthcare company focussing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do. For more information visit www.mundipharma.com.

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