DCJ Juvenile Counseling Assistant, Community Supervision Services

Juvenile Counseling Assistant

This work matters! Do you want to be a part of a juvenile justice system that works to protect the public, provide fair and equitable accountability and deliver cost-effective, evidence-based services to at-risk youth and their families?

The Multnomah County Department of Community Justice, Juvenile Services Division, may be the place for you!

The Community Supervision Team seeks an organized, collaborative, and proactive Juvenile Counseling Assistant (JCA) to provide essential support to Juvenile Court Counselors (JCCs). In this role, you'll ensure timely completion of all case management aspects for pre-adjudication and field cases for a busy team to create a positive change for a safer community. All services are provided using a strength-based and best practices model. Cultural awareness and sensitivity are practiced when referring families to appropriate services.

The primary duties of this position include but are not limited to the following:

• Juvenile Court Counselor Support: Works closely supporting Juvenile Court Counselors on pre-adjudication and post-adjudication supervision efforts. As a JCA, you will assist with youth processing, schedule fingerprinting, serve summons, attend home visits and monitor youth progress through various methods of contact. You'll also make placement recommendations and help maintain youth accountability.
• Youth Support: Connect the justice system - involved youth, and their family members or guardians to vital therapeutic services (CHI-EI, mentoring, mental health or drug and alcohol treatment, or skill building organizations), educational resources, and court-ordered/voluntary treatment options. This includes pre-investigation for community monitoring, accompanying juveniles to appointments, providing life skills coaching, and responding to emergent needs and crisis interventions with aggressive clients or volatile situations.
• Data support: Collect and maintain accurate data on youth and families and documentation of case management and intervention efforts, preparing reports for Juvenile Court Counselors, the court, and management.
• Property Room Custodian: Manage the property room, ensuring proper storage, stocking supplies, monitoring items for return or disposal, and maintaining the chain of custody.
• Stakeholder Support: Represent the department in committees and community partnerships, participating in forums and events, and preparing/facilitating presentations to share information with various interest holders.

The Department of Community Justice is looking for a Juvenile Counseling Assistant who can demonstrate expertise in the following areas:

• Organizational and Time Management: You will efficiently complete multiple cases, tasks, schedules, and deadlines to support the busy team and foster a positive change for a safer community.
• Communication: Effectively communicating with clients, service providers, and other interest holders through active listening, clear speaking and precise written documentation.
• Cultural Competence: Being sensitive to clients' diverse backgrounds to build rapport and provide appropriate, effective services.
• Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
• Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
• Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
• Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
• Team Building: You will develop, inspire, and foster employees to work collaboratively.
• Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
• Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
• Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
• Personal Development: You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
• Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.

WORKFORCE EQUITY

At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.

VISION ~ Community Safety through Positive Change

The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.

The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.

More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj.

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• Two (2) years of responsible social service or juvenile justice experience dealing directly with vulnerable youth populations.
• Equivalent to an associate's degree from an accredited college or university with major course work in child psychology, social work, counseling, criminal justice or a related field.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Valid driver's license.
• Must pass a thorough background investigation which includes, but is not limited to a review of applicant's criminal, civil, driving, military, educational and employment history prior to employment.

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Two (2) or more years of experience supporting social services or juvenile justice cases which include dealing directly with the vulnerable youth population.
• Experience with justice involved youth.
• Experience writing detailed reports.
• Experience with law enforcement/court databases or similar databases or systems.
• Skill to assess risk factors, protective factors, personal, and evaluation needs to develop appropriate individual interventions or case plans.
• Ability to work cooperatively and develop effective working relationships with diverse work groups and the general public, including the ability to deal with stressful and difficult situations.

Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING AND EVALUATION