Trade Service Operations Governance And Billing
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Responsibilities include:
- Manage administrative static data, and workflow priorities
- Ensure satisfactorily fulfill of daily processing requirements in Trade processing system
- Assist in maintaining workflow management and quality control functions
- Identify and resolve operational issues and provide technical support as needed
- Manage high volume customer database and Standby Letter of Credit fee billing activities and accounts reconciliation to support all customers
- Assist in ongoing Trade Services Operations governance routines
Additional responsibilities:
- Handle simultaneous requests, including on-boarding new customers, performing modifications and updates
- Improve and streamline the on-boarding process, Standby Letter of Credit fees collection (billing and receivable reconciliation) and end of day reconciliation
- Verify the accuracy of information provided in the workflow request
- Present complex issues in a simple and straightforward manner to internal clients
- Participation in projects and governance routines
- Work with business users in the design and analysis phase to ensure coverage and quality for customer data; participate in developing test scripts and conducting system testing
Reporting/Reconciliation:
- Support Trade Services Operations reports for daily, weekly, and monthly processes
- Build ad-hoc reports on customer data for various departments
- Maintain and ensure compliance with department procedures and bank policies; engage in opportunities to improve accuracy and efficiency of processes
- Maintain data accuracy by reconciling data comparison reports
- Work with Risk, Audit and Compliance on Operational Governance matters, assisting in identifying and remediating process and procedural gaps
Requirements:
- Understanding of operations, business activities, and compliance/risk
- Strong communication and presentation skills
- Strong analytical ability and attention to detail
- Strong time management, prioritization, organization, and multi-tasking skills
- Proficiency in Microsoft Office and end user tools, such as MS Excel.
Desired:
- Strong knowledge of Letter of Credit products
- Knowledge of Syndicated/Agent deals – facilities and commitments
- 2 years' experience at a financial institution
- Knowledge of KYC/AML policy
The typical base pay range for this role is between $68K - $87K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.