Assistant Vice President - IT Operations

Assistant Vice President – IT Operations And IT GRC

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Location: GIFT City, India

MUFG is seeking an Assistant Vice President to join their expanding team in GIFT City, India, with this unique opportunity to play a pivotal role within a Global Capability Centre that supports critical functions such as IT, KYC/AML, Credit, and Operations for branches worldwide. As the Assistant Vice President, you will be at the forefront of shaping IT governance, driving compliance initiatives, and ensuring operational excellence across multiple technology domains. The organization offers a collaborative environment where your expertise will directly impact global standards and regulatory adherence. You will benefit from exposure to international best practices, cross-cultural teamwork, and the chance to contribute to high-profile projects that influence the future of banking technology.

• Join a prestigious financial institution's Global Capability Centre in India, supporting branches worldwide with cutting-edge IT governance and compliance solutions.
• Enjoy a highly collaborative work culture that values knowledge sharing, professional development, and exposure to international standards and cross-cultural teams.
• Take ownership of impactful projects in IT operations, risk management, vendor oversight, and regulatory compliance while working alongside industry experts.

As Assistant Vice President – IT Governance and Compliance, you will be entrusted with overseeing the development of essential documentation that underpins the branch’s technology framework. Your day-to-day responsibilities will involve preparing detailed governance reports for senior management while managing relationships with external vendors to ensure seamless outsourcing operations. You will play a crucial role in supporting project requirements by facilitating budget planning processes and collaborating closely with both local and regional teams. In addition to reporting on governance matters, you will execute vital operational tasks such as asset management and risk assessments. Your commitment to providing timely support for branch users will help maintain high standards of service delivery. By conducting thorough security reviews and risk assessments, you will safeguard the organization against emerging threats. Your ability to recommend effective controls will be instrumental in maintaining compliance with both internal policies and external regulations.

What you bring:

Solid technology, risk, and control experience • Practical working knowledge of information technology, information security and or operational risk management, (includes operations, operational risk management, compliance, audit, and third party risk management within technology and/or information security), a combination thereof • Deep understanding of financial institution processes, products, and risk • Strong understanding of governance and oversight best practices, ideally with experience implementing and/or managing governance processes • Deep understanding of financial institution processes, products, and risk • Knowledge of critical domestic and international banking regulations • Experience with enforcement agencies' oversight activities (regulatory examinations, etc.) within global systemically important financial institutions' Information Technology and information security environments • Understanding of information security risk assessment/testing methodologies evaluating the adequacy and efficiency of internal controls; and identifying issues resulting from internal and/or external compliance examinations • Advanced level of proficiency using Microsoft Excel to organize and analyze data, produce management reporting and dashboards, and prototype strategic solutions is critical • Experience with risk metrics definition and reporting/scorecard development utilizing key risk metrics tools (IBM Open Pages, Tableau, structured query language (SQL), Access etc.) • Experience designing and implementing high quality reports suitable for senior leadership and Board level consumers • Experience designing, implementing, and managing supporting processes necessary to produce accurate periodic reporting (e.g., data reconciliations, data governance, review and approval, etc.) • Advanced proficiency with Jira and Confluence • Risk management experience including evaluating the adequacy and efficiency of internal controls, and identifying issues • Experience in a financial institution, "Big 4" accounting firm, or other highly regulated environment • Prior experience working at a regulatory agency a plus

Functional Skills –

• Knowledge of Information Technology risk and process frameworks, including Committee of Sponsoring Organizations of the Treadway Commission (COSO), COBIT, National Institute of Standards and Technology (NIST), Cybersecurity Horizontal Reviews, and ITIL • Knowledge of consumer banking, consumer lending, capital markets, commercial loans, trade services, payment operations, etc. • Familiarity with U.S. regulatory environment, compliance, and governance • Understanding of risk management, including experience executing risk assessments, testing, and evaluating processes and controls • Strong project management skills; includes an ability to independently drive work, and pragmatically solve problems • Advanced level of proficiency using Microsoft collaboration and project management tools such as SharePoint, Teams, and Project • Knowledge of critical domestic and international banking regulations (Reg W, Basel II, Federal Financial Institutions Examination Council (FFIEC), General Data Protection Regulation (GDPR), etc.) and experience with enforcement agencies' oversight activities (regulatory examinations, matters requiring attention (MRAs), consent orders, etc.) within global systemically important financial institutions' Information Technology and information security environments • Experience with executing technology and/or information security risk assessment/testing methodologies, evaluating the adequacy and efficiency of internal controls, and identifying issues resulting from internal and/or external compliance examinations • Experience with automating and/or the ability to conceptualize automated control solutions is highly desired • Experience with risk metrics definition and reporting/scorecard development utilizing key risk metrics tools (IBM Open Pages, Tableau, SQL, Access etc.)

• A minimum of 7-10 years' experience in relevant areas such as IT governance, operations support or compliance within a reputed financial services organization.
• A degree in Computer Science or Information Technology demonstrating strong foundational knowledge of technology principles.
• Comprehensive understanding of IT operations support frameworks as well as governance and compliance principles across multiple technology domains.
• In-depth working knowledge of Indian and Asian region IT laws and regulations along with awareness of current industry trends.
• Exceptional organizational skills paired with clear communication abilities enabling effective collaboration across diverse teams.
• Proven experience handling technology audits as well as managing technology compliance functions within complex environments.
• Demonstrated success working within cross-cultural settings beyond India fostering inclusive teamwork.
• A problem-solving mindset complemented by mature time management skills allowing you to meet continuous deadlines without compromising quality.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organizational fit, regardless of race, religion or gender.