The Head of Platform Operations is responsible for overseeing the management, support, and optimisation of all platforms and applications within the Converged Solutions (CS) division. This role ensures that platform operations align with business objectives, drive operational efficiency, and maintain platform stability. The Head of Platform Operations leads teams responsible for CS platforms and third-party applications, ensuring high performance, availability, and security across the entire technology ecosystem. Collaboration with Solution Engineering, third-party vendors, and internal stakeholders is essential for delivering continuous improvements and innovations.