Banking Services Operations Associate IV - Retail Lien Release Special Handling
M&T Bank
Special Handling Lien Release Specialist
Supports special handling lien release requests for paid in full residential/consumer mortgages. Use appropriate systems to support lien release requests. Communicate with business partners, borrowers, title companies, attorneys, or other representatives as required to support requests.
Primary Responsibilities:
- Review and research requests from various channels (internal and external)
- Communicate requestors throughout the release process.
- Send documents to business partners, customers and third parties or to various jurisdictions for recording as instructed.
- Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Education and Experience Required:
Minimum of an Associate's degree and 1 year relevant work experience, OR in lieu of a degree, A combined minimum of 3 years' higher education and/or work experience, including 1 years relevant work experience 1 year customer service experience
Education and Experience Preferred:
Bachelor's degree 3 years' relevant work experience
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location: Buffalo, New York, United States of America