Technical Support Engineer (m/w/d)

Technical Support Engineer

Supporting the client in the technical development and care of the dealer network.

• Diagnose complex technical problems
• Support the dealer network
• Support technicians in diagnosing possible malfunctions in the vehicle system
• Support the development of solutions for the entire product range
• Interface between the car manufacturer and the dealers
• Implementation of technical training as needed
• Additional work as directed

We offer:

• Training opportunities: Support for professional and personal development
• Work environment: A dynamic and supportive work environment
• Work-life balance: Flexible working hours and home office possibilities, 31 vacation days (including Christmas, New Year's Eve and Rose Monday)
• Additional benefits: Company pension scheme, health programs and contribution to the Urban Sports Club
• Profit sharing: From the first day

Qualifications:

• Car engineer, master or technician
• Several years of experience as a service consultant/service manager or workshop manager
• Comprehensive interest in current and future car technology
• Proven experience with high voltage systems, as the position focuses exclusively on electric vehicles
• Convincing skills in vehicle and system diagnosis
• Fluent German and very good English, other foreign languages are an advantage

With over 5,000 employees, we are represented in more than 80 countries globally and apply our expertise in the following areas:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimization & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven success has led us to work with almost every car manufacturer on the market.

MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world.

MSXI Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

MSXI Vision

To be the clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.