Inside Sales Agent - German

Inside Sales Agent - German

We are looking for a customer-focused, proactive Inside Sales & Support Agent to optimize lead conversion and enhance sales distribution processes. This role blends outbound sales efforts with dealership support, ensuring smooth operations and customer satisfaction.

Responsibilities:

• Lead Management: Qualify high-potential leads and engage with customers via calls, emails, and chats
• Dealer Assistance: Support dealerships with vehicle distribution, transport, documentation, and logistics
• CRM & Sales Optimization Maintain accurate records and drive lead-to-sales conversion

Qualifications:

• Experience in outbound sales, B2B sales, or business development
• Customer service expert with strong communication and commercial skills
• Fluent in German and English (minimum B2 level)
• Skilled in CRM tools, MS Office, and multitasking in a fast-paced environment

Working pattern:

• Permanent, full-time contract (40h per week)
• Hybrid work model after initial training (1-2 days WFH). Our office is located at Carrer de la Consititució 2, Sant Just Desvern, Barcelona

What we can offer:

• Deep industry insights, working closely with customers, suppliers & dealers
• MSX Bazaar – Exclusive employee shopping portal
• 26 vacation days (23 + 3 extra!)
• Ongoing internal training & professional development
• Fully adapted offices for a comfortable, accessible workspace

Our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimization & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose: To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission: To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision: To be the clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.