Customer Service Administrator - Import

Customer Service Administrator - Import

As Customer Service Administrator-Import, you will ensure that everything related to the financial aspect of our import dossiers runs smoothly and correctly, especially when it comes to invoices and customer inquiries. You will be involved in:

• Reviewing customer questions and comments about invoices and seeking clear solutions
• Consulting with customers, colleagues from customer service, and sales to handle everything correctly
• Following up on dossiers to ensure everything is in order
• Processing price agreements in the system, together with colleagues and partners
• Creating invoices and ensuring they are correct
• Maintaining an overview and ensuring everything is ready on time

You will work together with various colleagues and teams, and you will report to your team lead.

Who are you?

You have a bachelor's degree (preferably in logistics), are equivalent through experience, or are fascinated by the logistics sector! You thrive in an environment where no two days are the same: you get the job done. You are a strong communicator and build good customer relationships without any problems. You are a pro at setting priorities and deadlines do not scare you. You think in solutions rather than problems. You work accurately and structured. You speak and write fluently in Dutch and English, and knowledge of French and/or German is a plus! You are a true team player.

What do we offer you?

The opportunity to be part of our MSC Family where a familial atmosphere is combined with a professional approach and a no-nonsense mentality! Your team of experienced colleagues will immediately immerse you in our culture and guide you through your role. Work-life balance? It is well taken care of thanks to our flexible hours. However, keep a few (evening) free for our afterwork activities or a drink with the colleagues. Finally, you can count on a market-conforming salary, supplemented with extralegal benefits (meal vouchers, eco vouchers, additional vacation days, etc.) and the possibility to continue developing yourself through training. In short, at MSC we strive to offer not just a workplace, but an environment where you can thrive both professionally and personally. We invite you to join our team and celebrate successes together.

Sounds good?

Then quickly apply by clicking the "apply button" and maybe we will meet soon!

Note: MSC Belgium is active in the maritime sector, which means that a security check is part of the hiring process. Do you have questions about this? Feel free to contact us!

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