Part - time IT Support Specialist

Part-Time It Support Specialist

Acts Housing is seeking a Part-Time IT Support Specialist to provide hands-on technical support in a collaborative, mission-driven environment. This role is ideal for someone who wants purposeful work without full-time demands, including interns, retirees, professionals seeking reduced hours, or parents with availability during school hours.

Why You'll Love This Role

• 15–25 hours per week
• Flexible schedule during business hours
• No evenings, no weekends, no on-call
• No taking work home
• Supportive, community-focused nonprofit environment
• Opportunity to assist with our migration from Google to Microsoft
• Interns welcome to apply

What You'll Do

• Provide frontline technical support (in person, phone, email)
• Troubleshoot hardware, software, and network issues
• Support Microsoft 365, Google Workspace, and core systems
• Assist with onboarding/offboarding and equipment setup
• Perform routine updates and maintenance
• Help with IT projects and system improvements

What We're Looking For

• 1–3 years of IT support experience or relevant coursework/internship
• Strong Windows & Mac knowledge
• Familiarity with Microsoft 365 and basic networking
• Excellent communication and customer service skills
• Reliable, organized, and able to work independently

Physical Requirements

• Ability to lift and move equipment up to 50 lbs
• Comfortable working in office and light technical environments

Benefits

Acts Housing provides a competitive pay and benefits package, including health, dental, and 401K with employer contribution.

About Acts Housing

Acts Housing is a nonprofit organization dedicated to helping families achieve homeownership and financial stability. For more than 25 years, Acts Housing has partnered with families to build generational wealth and strengthen neighborhoods. Our work is mission-driven, community-focused, and deeply people-centered.

Acts Housing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.