Director, Internal Business Development & Operations Support

Director Of Specialty Care And Partnerships

The Mount Sinai Health System (MSHS) is a leading academic health system that includes clinical, research and educational activities. The health system includes hospitals and ambulatory services spread across the New York City Metropolitan area. Our 48,000+ employees provide excellent clinical care for millions of patients each year while also being at the forefront of scientific discovery and clinical innovation.

The Director will own the internal management of partnerships and growth initiatives, including closely collaborating with leaders and their teams in Strategy, Managed Care, Marketing, Ventures, and clinical operations amongst others.

Responsibilities

Lead internal implementation of new enterprise-level growth initiatives

Lead internal implementation of key external partnerships, ensuring they are mutually successful from end-to-end

Liaise directly with external partners to proactively identify opportunities and solutions, problem solve as needed, and ensure mutual success

Manage internal stakeholders, including clear communication and governance to ensure internal support from matrixed functional areas is provided (e.g., access & scheduling, billing, IT, finance, analytics, etc. as appropriate)

Participate in system-wide initiatives and committees in support of team (e.g., Digital Access and Referrals)

Establish processes to monitor and track results, including partnering with internal organizations such as Finance, Analytics, and IT to ensure accurate data collection and reporting across key performance indicators (e.g., financial impact, new patient growth, etc.)

Qualifications

Bachelor's degree, Advanced Degree preferred

10+ years of experience leading and scaling businesses, ideally in a startup environment

Demonstrated ability to work on and lead results-driven teams

Demonstrated ability to successfully influence and collaborate across departments, including with physician leaders

Excellent management, presentation, and communication skills

Experience creating and managing self and teams to Key Performance Indicators

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $153,723.00 - $230,584.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

About Us

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.