Itsm/servicenow Pdm (product Manager)

ITSM Product Manager

The ITSM Product Manager will be a member of the Service Design team and focus on ownership of the ServiceNow product within the Managed Support Suite Technology (MSST) stack of tools and the Platform & Infrastructure Technology Stack. The ServiceNow Product Manager will be responsible for defining both strategic direction and tactical roadmap and features of the product, understanding the tools landscape; generating product requirements, determining specifications, and understanding costs/pricing for adoption, ongoing maintenance and enhancements of the product. The Product Manager is expected to collaborate closely with the D&T Development and Infrastructure teams, other CMSO organizations as well as teams external to CMSO (such as IT and Product organizations).

Basic Requirements

• Bachelors or higher in Computer Science or Computer Engineering
• 5+ years of ServiceNow experience

Preferred Qualifications

• Exceptional Strategic Thinking & Vision Skills
• Experiences of implementing ServiceNow product
• Excellent communication skills both written and verbal
• Knowledge of the ITIL Framework
• Strong Business and Technical Acumen
• Financial Savviness & Analysis
• Polished Presentation & Communication Skills
• Strong Influencing & Leadership Skills
• Strong Time Management and Organization Skills

Target Base Salary Range

$120,000-$130,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits Include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this form.