Senior Solutions Engineer - Remote Eligible

Senior Solutions Engineer

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

About the Role:

Solution Engineers work tightly with customers on generating custom reports on Tableau, data extracts, building custom data pipelines in Snowflake, and providing Best Practices for working with the Motive platform. They support and advocate for our users and focus on delivering quality. The frontline of the organization, Solution Engineers are responsible for meeting customer project deadlines, customer satisfaction for services, and identifying leads/upsell opportunities.

What You'll Do:

• Collaborate with customers and various internal teams like Customer Success, support, and OPM teams to understand a client's data requirements.
• Build customized reports through Tableau and other data needs via Python, snowflake, airflow, Kibana, etc.
• During customer trials, guide potential customers to tease out their burning questions and then analyze Motive's data lake to provide insights
• Capture and share best-practice knowledge amongst the internal KT stakeholders in sales, marketing, customer success, and R&D departments
• Participate in QA and code review and other process improvements.

What We're Looking For:

• 4-6 years of engineer/consulting experience with databases and/or reporting
• 4+ years of experience working in data analysis/data science
• Working knowledge of software development tools and methodologies
• Experience with data architecting/operating solutions built on enterprise SaaS or other public cloud vendors like Snowflake, Airflow, Kibana, PySpark, Python etc.
• Technical degree preferred; Computer Science, Computer Engineering, or Math background desired
• Understanding implementation and maintenance of data pipelines

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.