Key Account Manager (m/w/d) - Remote - Remote Eligible

Key Account Manager – Germany (Remote)

Morgan Advanced Materials makes high-performance thermal products that help industries run cleaner, safer, and more efficiently. Think insulation and thermal solutions for sectors where precision matters.

We're looking for a Key Account Manager to look after some of our most important customers in Germany. This isn't just about keeping accounts ticking over – it's about growing them, spotting new opportunities, and being the go-to person for technical guidance.

Responsibilities

What You'll Do

• Manage key accounts from onboarding through to renewal
• Build strong relationships with decision-makers and stakeholders
• Spot opportunities to grow accounts through cross-selling and upselling
• Develop account plans and track performance against revenue targets
• Work with internal teams to create tailored solutions for customers
• Represent customer needs internally and influence product development
• Keep contracts on track and resolve any commercial issues
• Hit financial targets and manage payment terms

Qualifications

What You'll Bring

• Degree in Business, Engineering, or similar
• At least 2 years in account management, sales, or business development
• Strong communication and negotiation skills
• Comfortable with technical discussions (or keen to learn)
• Ability to use CRM tools and make sense of data
• Fluent English and ideally German (or another EMEA language)
• Resilient, curious, and good at influencing people

Nice to Have

• Experience in thermal products or related industries
• Knowledge of complex, volatile markets

What You'll Get

Competitive salary, bonus, and benefits. A role where you'll have real ownership and the chance to shape relationships that matter. Plus, you'll join a team that values ethics, safety, and collaboration – and actually means it.

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organization with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organization. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

The Thermal Ceramics division designs, manufactures and installs a broad range of thermal insulation products that significantly reduce energy consumption and emissions in a variety of high temperature processing applications. Our product offering is extensive and covers application needs from Industrial to Commercial markets.

Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.

Morgan Advanced Materials is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, religion, gender, sexual orientation, gender identity, age, disability, national origin, veteran status, or any other legally protected status.