Workday Administrator - Human Resources

Job Opportunity At PacificSource

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.

Maintain and enhance the Workday platform, ensuring efficient workflows, process improvement, and organizational compliance. Responsible for data integrity, workflows, system configuration, administrative system requests, issue resolution, security, reporting and data analysis and processing. Use strong HR experiences and knowledge to ensure Workday and ancillary systems are easy to use, apply best practices and meet the needs of employees, supervisors, and the organization. Maintain an extremely high level of confidentiality, accuracy, and integrity.

Essential Responsibilities:

• As a member of the Workday team, manage and maintain HR’s existing Workday modules and stay current on new functionality and modules to address future needs. Configure and update business processes, security roles, and integrations as needed.
• Prepare, test and execute annual Workday projects and tasks, including but not limited to, objective setting, mid-year and annual review processes. 9-boxing, bonus and merit processes, employee engagement, data integrity project, open enrollment, etc. Ensure timely and successful completion.
• Analyze, validate, and audit system data, ensuring data accuracy, and legal compliance. Develop custom reports and dashboards to provide meaningful data analysis. Maintain custom reports scheduled for automatic delivery. Import large scale data changes from spreadsheets or other applications to the HR system.
• Maintain working knowledge of HR areas to understand HR’s software/data/reporting needs. Partner with HR Business Partners, SMEs, and business leaders to ensure the design and development of Workday functionality to meet the evolving needs of the business.
• Provide leadership, coaching and training support to all other staff across the organization that have Workday in their roles and responsibilities (i.e. super-users, HRBP’s).
• Setup and maintain system configurations, automated business processes, system security; as well as integrations. Ensure compliance of design and system integration protocol/guidelines such that they meet internal standards.
• Provide direction and feedback to end users on issue resolution and affect change management, as well as guidance towards proper administrative and technical standards. Create training documents, videos and/or conduct training sessions with end-users, as necessary.
• Review and process various Workday HR Administrator tasks, including final approval on hires; job, data and location changes; manage delegation changes, cancel/rescind tasks; security changes, etc. Perform HR system testing for system implementations, upgrades, patches, and enhancements. Participate in Workday user-group meetings, trainings and conferences.
• Research and troubleshoot non-routine HR system issues, including creating and monitoring service requests with software vendors and consultants, as required.
• Proactively prepare for the bi-annual Workday release cycle. Research new functionality to be released and functionality to be deprecated. Collaborate with the Workday team and SMEs to share release details, establish a testing plan and ensure their testing is completed. Complete testing and ensure all general functionality, reports, integrations, etc. functions and make changes to business processes, fields, etc. as required.
• Manage multiple projects with competing priorities to ensure all requests are handled in a timely manner. Serve as liaison between HR, IT, external vendors, and other stakeholders for HRIS projects. Organize and oversee HR systems related projects. Build project plans and ensure adherence to schedule and other specifications. Oversee the completion of the an