Service Manager

Service Manager

Ethridge, MTA long-standing, family-owned equipment dealership with deep Montana roots is seeking a dedicated Service Manager to join their team. Known for offering industry-leading agricultural and construction equipment, an extensive parts inventory, and advanced service facilities, this company is committed to supporting customers across Montana with reliable solutions and exceptional service. With a strong emphasis on community values and customer relationships, they provide a workplace where employees can grow, contribute, and make a lasting impact.

The Service Manager will oversee daily operations, guide a team of skilled technicians, and ensure efficient, high-quality repairs and maintenance while upholding safety standards and strengthening customer relationships.

Why You Want This Position:

• Starting Wage: $60k to $70k, depending on experience
• Business hours: Monday through Friday, 8 a.m. to 5 p.m. Saturday, 8 a.m. to 12 p.m.
• Join a company with over a century of history and deep ties to the local community
• Contribute to a company that supports youth programs, agriculture, and local initiatives across Montana
• Comprehensive Benefits: Health, Vision, Dental and Life Insurance, HAS, 401(k) with employer contributions, PTO, and employee discounts

Essential Functions and Duties:

• Oversee service and repair of agricultural equipment, applying detailed knowledge of components, mechanics, and maintenance procedures
• Interpret and work with electronic schematics, hydraulic systems, and other technical documentation
• Manage service department accounting processes, including tracking costs and budgets
• Maintain and update spreadsheets, reports, and other computer-based records
• Address personnel concerns, ensuring effective communication and team management within the department
• Ensure compliance with safety procedures, inspections, and best practices in all service operations

Qualifications:

• Minimum two years' experience with agricultural equipment or closely related fields
• Education or experience in diesel technology, farm or agriculture, business, accounting or related fields
• One-year supervisory experience
• Excellent interpersonal and communication skills
• Knowledge of computer programs and the ability to use programs effectively
• Knowledge of safety procedures and inspections