Patient Access Rep | Primary Care Bigfork & Lakeside (part - time 20 Hrs/wk)

Patient Access Representative

Our mission: Quality, compassionate care for all. Our vision: Reimagine health care through connection, service and innovation. Our core values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Location: Primary Care | Bigfork & Lakeside, MT Schedule: Part-Time | 20 hours per week

Are you someone who loves helping people, thrives in a fast-paced environment, and wants to make a meaningful impact in healthcare—without working full time? This could be the perfect fit. Logan Health is hiring a Patient Access Representative (PAR) to support our Primary Care clinics in Bigfork and Lakeside. This role is ideal for someone who enjoys patient interaction, problem-solving, and being a key part of a care team that truly serves the community.

Why you'll love this role:

• Meaningful work — You'll often be the first point of contact for patients and play a vital role in setting the tone for their care experience.
• Variety & flexibility — Split time between two beautiful Flathead Lake communities, with opportunities to support other Primary Care clinics as needed.
• Work-life balance — Part-time schedule (20 hours/week) with benefits eligibility.
• Healthcare career growth — A great entry point or next step into healthcare administration and patient services.

Your role in action: As a Patient Access Representative, you'll support patients and providers by ensuring smooth, accurate, and compassionate front-end clinic operations. Your responsibilities will include:

• Registering patients accurately and efficiently, prioritizing based on clinical guidance
• Collecting and verifying patient demographic and insurance information
• Verifying insurance eligibility, benefits, authorizations, and referrals
• Communicating estimated out-of-pocket costs and collecting patient payments
• Identifying patients who may need financial assistance and connecting them with financial counseling
• Supporting day-to-day clinic operations and administrative needs
• Collaborating with providers, clinic staff, and leadership to improve workflows and patient experience
• Maintaining compliance with Medicare, Medicaid, and third-party payer requirements

What we're looking for:

• At least 1 year of customer service experience
• Experience in healthcare registration, scheduling, insurance verification, billing, or medical assisting preferred
• Knowledge of medical terminology, insurance plans, and benefit programs a plus
• Strong computer skills and comfort learning new systems
• Excellent communication, organization, and attention to detail
• Ability to handle sensitive information with professionalism and empathy
• Self-motivated team player who can also work independently

Benefits you'll enjoy as a Logan Health employee, you'll have access to a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Retirement plan with employer contribution
• Paid time off (PTO) and paid holidays
• Employee wellness programs
• Tuition assistance and professional development opportunities
• Employee Assistance Program (EAP)

Ready to apply? If you're passionate about patient service, enjoy administrative work with purpose, and want to be part of a supportive healthcare team, we'd love to hear from you. Apply today to join Logan Health and help create a positive experience for every patient, every visit.

Shift: Variable (United States of America) Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of pre-employment screening requirements: If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: criminal background check, reference checks, drug screening, health and immunizations screening, and physical demand review/screening.

Equal opportunity employer: Logan Health is an equal opportunity employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.