Member Service Representatives serve as a trusted guide for our members as they navigate financial services, creating a warm, professional, and welcoming experience. You'll play a vital role in supporting membership growth by opening accounts, processing transactions, and assisting with a variety of services both in person and over the phone. Guided by our core values of innovation, dedication, empowerment, and authenticity, you'll do more than complete transactions—you'll build meaningful relationships, offer creative solutions, and support members on their financial journey. Whether assisting with digital banking, resolving inquiries, or promoting services that meet members' evolving needs, you'll help deliver an experience that builds trust and reflects our commitment to making a real impact on the lives of our members.