Human Resources Associate - Service Center

Human Resources Associate - Service Center

Join Montana State University's Human Resources team as a Human Resources Associate and make a meaningful difference on the Bozeman campus! This role offers outstanding customer service experience and opportunities for professional growth. Apply today and start your inspiring journey with us!

Position Number: 4M1701

Department: HR Comp Ben Empl Services

Division: Administration

Appointment Type: Classified

Contract Term: Fiscal Year Semester

FLSA: Non-Exempt

Union Affiliation: Exempt from Collective Bargaining

FTE: 1.0

Benefits Eligible: Eligible

Salary: $23.00 per hour, commensurate with experience, education and qualifications.

University Human Resources is committed to supporting the university's mission and strategic objectives through effective leadership, guidance, and comprehensive administration in key areas such as classification, recruitment, payroll, benefits, and employee and labor relations.

Duties and Responsibilities

Human Resources Associates provide a variety of essential services, including facilitating communication across campus, offering procedural guidance, and assisting with problem resolution. The role includes analyzing situations and conducting thorough research to achieve effective resolutions while maintaining confidentiality throughout the process.

Onboarding New Employees:

• Ensure a smooth and welcoming new hire orientation by preparing all event materials and providing on-site logistical support.
• Handle the administrative tasks of onboarding, guiding new hires through required paperwork to ensure accuracy and timely completion.

Employee Records Management:

• Maintain accurate and up-to-date employee records in compliance with university policies and federal regulations related to hiring, position changes, departures, and other personnel actions.
• Process and manage employee data efficiently and securely within established systems.

Relations and Support:

• Respond to frequently asked questions from employees and departments regarding standard HR policies and federal procedures.
• Provide accurate and timely information while directing complex inquiries to the appropriate HR personnel.

Required Qualifications – Experience, Education, Knowledge & Skills

1. Administrative Experience: Experience working in an administrative support role in a professional office setting.

2. Communication Skills: Skilled in interpreting and explaining complex information or procedures through both written and verbal communication.

3. Software Proficiency: Proficiency in standard office computer systems and software, such as the Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).

4. Data Entry: Performed high-volume data entry with a focus on accuracy and attention to detail.

Preferred Qualifications – Experience, Education, Knowledge & Skills

1. Proven ability to deliver training and presentations effectively to small and large audiences.

2. Demonstrated skill in gathering and analyzing information to assess complex human resources issues.

3. Knowledge of human resources policies and procedures.

4. Experience working with multi-relational databases.

5. Combination of education and/or applicable experience equivalent to a Bachelor's degree in Human Resources or a related field, or equivalent experience in Human Resources.

The Successful Candidate Will

Effective Communication and Interpersonal Skills: Possess strong interpersonal, listening, and communication skills, enabling successful collaboration with faculty, staff, students, and applicants in person and over the phone.

Confidentiality and Discretion: Maintain high professionalism and discretion when handling sensitive and confidential situations and information.

Teamwork and Collaboration: Thrive in independent and collaborative work environments, effectively balancing individual tasks with team-oriented projects to foster a cooperative and productive work atmosphere.

Organization and Time Management: Strong organizational and critical thinking skills, effectively prioritizing and managing multiple projects with shifting and sometimes conflicting priorities, all while maintaining precision and meeting deadlines.

Attention to Detail and Accuracy: Demonstrate a commitment to accuracy and thoroughness in all work products.

Continuous Learning and Development: Exhibit a strong desire to expand knowledge, acquire skills, and actively seek new projects and challenges.

Professional Representation: Consistently represent University Human Resources with professionalism, a positive attitude, and a neat appearance, fostering a positive image across campus.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but as a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? No

Number of Vacancies: 1

Desired Start Date: Upon completion of a successful search.

Position End Date (if temporary): Open

Open Date: Screening of applications will begin on September 08, 2025; however, applications will continue to be accepted until the position is filled.

Special Instructions: EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.