Executive Director Patient Financial Services

Executive Director Patient Financial Services

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic and how we are recognized nationally for our exceptional quality.

Your Benefits: We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Magnet: Commitment to Nursing Excellence: Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements: All new employees must complete several pre-employment requirements prior to starting.

General Administration (Billings Clinic Main Campus) req10417

Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt) Starting Wage DOE:

The Executive Director of Patient Financial Services is responsible for overseeing the Business Office functions, including billing, follow-up, and collections of patient accounts. This role focuses on compliance with payer regulations, employee productivity, and improving key revenue cycle indicators. The Executive Director will lead strategic revenue management initiatives, collaborate with various stakeholders, and implement standardized policies and processes to enhance the revenue cycle's efficiency and effectiveness.

Essential Job Functions

* Develop and recommend potential organizational policy changes to the System Chief Financial Officer and implement approved changes.

* Assist with the development of budgets and monitor department operations to achieve goals within budget.

* Maintain extensive knowledge of revenue cycle and regulatory requirements associated with governmental, managed care, and commercial payers.

* Oversee account statuses based on Days on AR, DNFB, CFB, and communicate expectations to billing management.

* Serve as the subject-matter expert on regulatory, compliance, and legal requirements associated with medical billing and CMS.

* Review and enhance insurance verification, coding review, billing, and collection processes for efficiency and best practices.

* Review, monitor, and recommend updates to the CDM fee to maximize reimbursement

* Interact with vendors while monitoring performance and ensuring contractual obligations are met.

* Review performance data to monitor and measure departmental productivity and effectiveness.

* Attend leadership meetings and disseminate information to department managers and staff.

* Collaborate with the Senior Leadership team on addressing provider concerns related to RVUs, coding, and billing.

* Partner with Finance to analyze the reimbursement's impact on financial performance.

* Stay current on federal and state regulations related to reimbursement and billing for durable medical equipment.

* Work closely with legal and compliance teams to ensure adherence to applicable laws and guidelines.

* Establish objectives to accomplish physician practice and hospital service line goals.

* Identify opportunities

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