Customer Service Representative

Customer Service Representative

Hiring a customer service representative for a dynamic and customer-focused company. If you thrive on helping others and enjoy being the go-to person for solutions, this is the role for you! Consistent hours: Monday - Friday, 8:00 am - 5:00 pm. Engaging work environment: be part of a supportive team dedicated to excellence. Opportunity to shine: use your problem-solving skills to make a real impact.

Your key responsibilities:

• Provide outstanding service by maintaining a positive, empathetic, and professional attitude.
• Respond promptly to inquiries and communicate with customers via various channels.
• Resolve customer complaints with care and efficiency.
• Become a product expert to confidently answer questions and assist customers.
• Process orders, applications, and requests accurately.
• Keep detailed records of customer interactions, ensuring seamless communication and follow-ups.
• Collaborate with colleagues to ensure customer needs are met.

What we're looking for:

• Education: high school diploma or equivalent.
• Skills: calm and composed under pressure, even when customers are stressed or upset. Comfortable using computers and navigating customer support systems. Excellent communication and organizational skills. Prior experience in customer support is a plus but not required!

Ready to elevate your career? Apply online now or call 406-257-2255 to take the first step.