Administrative Support Supervisor (10203)

Administrative Support Supervisor (10203)

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Disability Employment and Transitions Division. Vocational Rehabilitation and Blind Services (VRBS) is a program within the Disability Employment Transitions Division (DETD), governed by the Department of Public Health and Human Services. This position supervises at least two Administrative Assistants who coordinate the scheduling of VRBS applications and appointments in the local VRBS office. Responsibilities include working with the VRBS Executive Leadership team in policy and procedure development and implementation, providing technical assistance and training to statewide VRBS administrative support professionals, creating, proofreading, and editing documents, leading Administrative Professional Team meetings, and developing VRBS procedures. Additionally, this position performs duties relating to fiscal management of obligations and payments to Community Rehabilitation Providers (CRPs), colleges and universities, medical providers, and others. Responsibilities include managing and directing public and medical community relations for VRBS to promote the timely receipt of quality medical evidence required for program eligibility, maintaining business relationships with a statewide network of CRP's, community agencies and vendors, in-state and out of state educational training programs, entering and verifying data, generating reports, and notifying staff of fiscal and case management deadlines, and assuring encumbrances, payments, and purchases are made in accordance with policy, procedure, general accounting principles, and audit requirements.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

Knowledge of administrative support and office management practices and techniques for establishing and assigning work, and supervision of staff. Leadership skills to provide clear directions, technical assistance, and guidance. Ability to be flexible and balance between literal adherence to rules and the use of policies as a guide. Does not look to protect the rule but rather uses the rule to increase engagement. Ability to organize and prioritize work. Ability to handle and maintain confidential information. Ability to establish and maintain effective work relationships. Excellent customer service and communication skills. Ability to use reason and logic to recognize and solve problems. Analytical skills to understand complex data requirements. Ability to work well both independently and as part of multidisciplinary team. Ability to operate personal computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, database, email, internet, and other computer programs. Meet minimum qualifications: High School Diploma or the equivalent. Two years of administrative assistance or office support experience. Two years of supervisory experience. Other combinations of education and experience may be considered on a case-by-case basis.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position. Cover Letter – Describe your experience working with individuals who live with disabilities. Resume Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Location: Billings

Requisition ID: 25142933