Digital Operations/ Website Manager

Digital Operations / Website Manager

We are seeking a strategic and hands-on Digital Operations Manager to own the end-to-end user experience on our website. You will be responsible for developing and executing a user experience strategy that drives conversion, enhances brand presence, and improves product discovery. This role combines strategic vision with practical execution, managing everything from high-level SEO and redesign projects to the tactical creation of new pages and troubleshooting front-end issues. You will be the key stakeholder for our website, translating business objectives into digital realities.

Key Responsibilities

Strategy & Leadership (30%)

• Develop and own the digital user experience strategy, aligning with overarching business and marketing goals.
• Define and manage KPIs for website success, focusing on site performance, SEO, product discovery, and user engagement.
• Act as the product owner for website improvements and updates, maintaining a development roadmap and backlog of initiatives.
• Lead small, highly specialized cross-functional groups including writers, designers, and developers to solve and execute web projects.
• Champion the user experience across all web properties, implementing best practices in usability, accessibility, and design.

Execution & Operations (50%)

• Content & Structure: Plan, update, and improve website pages, templates, and components within our website platform.
• Technical Management: Perform and coordinate quality assurance, stakeholder feedback, user acceptance testing of web content before publication.
• SEO: Implement and manage SEO strategies to improve organic search visibility and traffic.
• Problem Resolution: Proactively identify and address broken user flows, site errors, and performance bottlenecks to ensure a flawless user experience.
• Project Management: Coordinate cross-functional teams (design, development, content, product marketing) to execute web projects on time and within scope.

Analysis & Optimization (20%)

• Analyze website engagement to identify trends, opportunities, and areas for improvement.
• Implement A/B tests and other conversion rate optimization activities to improve site performance.
• Provide regular reporting and insights to leadership on website health and initiative progress.

Qualifications and Skills

Required:

• 5-10 years of experience in a web management, digital strategy, or digital product management role.
• Proven experience managing a B2B or complex corporate website.
• Strong understanding of UX principles, SEO, and conversion rate optimization.
• Hands-on experience with enterprise CMS platforms like Magento, WordPress, or Adobe Experience Manager.
• Working experience in front-end web development tools (HTML, CSS, JavaScript).
• Excellent project management and cross-functional coordination skills

Highly Desired:

• Experience leading a major website rebuild project.
• Experience with website localization.
• Familiarity with marketing automation platforms (e.g., Marketo, HubSpot) and CRM systems (e.g., Salesforce).

* This is a hybrid position - Employees are entitled to 5 remote work days a month.

Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.