Sales Operations Analyst

Join Our Mission to Lead the Future of Snacking

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How you will contribute:

You will:

• Coordinate and initiate customer and employee master data changes for sales including processing of data.
• Support the implementation of organizational realignments for master data and administrative processes.
• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
• Identify and implement master data simplification opportunities.

What you will bring:

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in customer service, logistics or sales support
• Basic knowledge of sales systems and tools (including SAP and MS Excel)
• Solid communication and problem solving skills
• Ability to handle and resolve multiple queries, respond quickly and maintain composure

More about this role:

1. Analyze and ensure the consumption and invoices conditions by each customer and categories correspond to the conditions signed on the contracts and charged in KASS and SAP, ensuring the generated reserved is in harmony with the agreements signed with customers.

2. Assign the appropriate budget agreement according to the concept as each invoices, analyzing each one of them. Payment should be made according to the procedures and policies MDLZ.

3. Make claims in coordination with the sales network of the amounts improperly discounted by customers.

4. Support the sales network, in all matters related with trade deals, advising on the budgets available in each case.

5. Ensure compliance with procedures and policies MDLZ in all processes.

No Relocation support available

Business Unit Summary:

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.